⌁ HomeAutoPro
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GENERAL HOMEAUTOPRO TROUBLESHOOTING

Device offline

Platform-wide diagnosis for HomeAutoPro accounts, APIs and connected devices. ESP8266 board-specific wiring and firmware issues remain in the separate ESP8266 guide.

ESP8266-specific issues →

Restore a device connection

  1. 1
    Check last-seen timeDevice Details distinguishes a current disconnect from a device that has never authenticated.
  2. 2
    Confirm network and DNSThe device must reach api.homeautopro.in on TLS port 443.
  3. 3
    Reconnect and authenticateUse one bounded reconnect loop and the newest Device Secret.
  4. 4
    Republish presence and stateAfter authentication, report the device’s actual applied state.